Privacy Policy

Last updated: June 2024

Summary: MoonMatrimony respects your privacy. We collect only what is necessary to provide our matrimony service and never sell your personal data to third parties.
1. Information We Collect

When you register and use MoonMatrimony, we collect the following information:

  • Personal Information: Full name, date of birth, gender, phone number, email address
  • Profile Information: Religion, caste, education, occupation, income, location, family details, horoscope details
  • Photos: Profile photos you upload
  • Payment Information: Subscription payments processed securely by Razorpay. We do not store card details.
  • Usage Data: Pages visited, search filters used, interests sent and received
  • Device Information: IP address, browser type, operating system
2. How We Use Your Information
  • To create and manage your matrimony profile
  • To match you with compatible profiles based on your preferences
  • To send OTP for account verification
  • To send notifications about interests received and accepted
  • To process subscription payments
  • To improve our platform and user experience
  • To send important service announcements
  • To prevent fraud, abuse and misuse of our platform
3. Information Sharing

We do NOT sell, rent, or trade your personal information to any third party. We may share limited information in these cases only:

  • With other members: Your profile details are visible to other registered members. Contact details are only shared after mutual acceptance of interest.
  • Payment Processor: Payment details are shared with Razorpay for secure processing only.
  • Legal Requirements: If required by law or court order.
  • Service Providers: Cloudinary for photo storage, Gmail for email notifications (under strict confidentiality).
4. Data Security
  • All data transmitted using HTTPS/SSL encryption
  • Passwords are hashed and never stored in plain text
  • OTP expires after 10 minutes
  • Payment data processed by PCI-DSS compliant Razorpay
  • Admin approval required before profiles go live
  • Phone numbers hidden from public view
5. Your Rights
  • Access: Request a copy of your personal data
  • Correction: Update incorrect information via your profile settings
  • Deletion: Request deletion of your account and data
  • Opt-out: Unsubscribe from marketing emails
  • Portability: Request export of your data
6. Cookies

We use essential cookies only — for session management and security. We do not use tracking or advertising cookies. You can disable cookies in your browser, but some features may not work correctly.

7. Data Retention

We retain your data as long as your account is active. If you delete your account, all personal data will be permanently deleted within 30 days, except data required by law.

8. Children's Privacy

MoonMatrimony is strictly for users aged 18 years and above. We do not knowingly collect data from anyone under 18. If we discover any underage user, their account will be immediately terminated.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify registered users via email for significant changes. Continued use of MoonMatrimony after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy concerns or data requests, contact us at:

Email: admin.matrimonyinfo@gmail.com
Phone: +91 98765 43210
Address: Rajapalayam, Tamil Nadu, India — 626125

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